About Us

/About Us
About Us2020-02-07T22:08:54+00:00

Welcome to CSR Matters

We tackle CSR and workplace giving from every angle. We work with companies designing new CSR programs, nonprofits needing to build a workplace giving strategy, and software / service companies targeting the CSR marketplace.

Our approach

Our approach starts with being experienced and thorough. CSR Matters is made up of a team of experienced practitioners with a passion for enabling corporate programs and initiatives to drive social good. We dig into the data, assess outcomes, perform gap analysis, and conduct original research. A CSR Matters principal is assigned to every engagement, large or small.

By the way, do you realize just how many stakeholders there are in CSR activities? Corporate Social Responsibility may start with companies, but it doesn’t stop there. Stakeholders include: companies, employees, leadership, charities, communities, investors, service vendors, governments, etc. Our mission is to help all stakeholders to build and manage programs with purpose. Together, engaging more employees increases the value of everyone’s assets (employees, donors, brand, software, investments, etc.) while producing a positive impact on the communities in which all of us live and work.

We invite you to learn more about CSR Matters by previewing our services for companies and for nonprofits, reading our profiles (below), and following our blogs.

What Our Clients and Colleagues Say

Our Nonprofit Was Stuck

Demand for our services helping veterans keeps growing, but our capacity to meet that demand was constrained. In short, The PTSD Foundation of America was stuck!

Gary Carr came in and helped us identify the constraints impeding our growth. Then he charted a way forward for the Foundation, prioritizing and tackling key areas of operation. His experience in operations, technology and fundraising enable Gary to address complex problems with clear, actionable solutions that make our work easier and more impactful. Thank you, CSR Matters!

Doug Brown, Chairman
The PTSD Foundation of America

Breadth of Experience Rarely Found

I have worked with Gary Carr in a number of capacities over the years. He has always been a strong partner, an innovative leader, and a strategic thinker. His service to the client is always first rate, and effectiveness of fund usage is always a focus of the engagement.

Gary’s breadth of skills and experiences across the CSR industry is rarely found. The knowledge he brings to any relationship and his deep passion for the work makes him an invaluable member of any CSR effort. Gary truly believes that CSR makes the world a better place.

It is important to have the talent and knowledge to make a difference, but energy and passion are what get us to the finish line. Gary takes great pride in helping clients get exactly what they have envisioned and reach a successful finish line.

Lou Nistler, Executive Director (retired)
Combined Federal Campaign, National Capital Area

Strategic CSR program review

At Good Done Great, Fortune 500 corporations are our life – and maximizing their benefits from our CSR SaaS platform is our business. It wasn’t until Steve Greenhalgh created an on-boarding program that took a strategic look at what our client was trying to accomplish with their CSR program that we were able to start realizing our goals.

Steve’s analysis was essential to ensure the product was implemented in a way that not only produced great experiences for users, but also allowed the company to launch new, successful programs. Leading the GDG consulting practice, Steve also created a strategic CSR program review that analyzed and measured the success of the corporations employee engagement programs, producing actionable metrics and recommendations to improve the programs.

David Barach, CEO
Good Done Great

Our Team

Principal, Co-Founder

Steve Greenhalgh

Steve Greenhalgh CSR Matters Principal

Steve is a seasoned consultant whose work has spanned the corporate and nonprofit sectors for more than two decades. With experience that includes CSR leadership, ownership and consulting, Steve brings a unique perspective on integrated CSR and employee engagement strategies. Consulting engagements have served both the corporate and nonprofit markets, with projects addressing: corporate – nonprofit partnerships, employee engagement programs, program assessment, benchmarking and research, strategy development and implementation, and marketing and communications.

As a Partner and Co-Founder of CSR Matters, Steve and his team help companies create programs with purpose. CSR Matters brings deep experience in the corporate social responsibility (CSR) industry and provides services focusing on program assessment, developing global programs, and signature campaigns.

Steve’s career includes several leadership positions with both leading corporate and nonprofit organizations. He served as Managing Director, CSR Strategy for Good Done Great, a leading technology provider that also provided strategic consulting services for corporate philanthropic programs. Steve was also an investor in and executive with AmeriGives – the original out-sourced partner to Fortune 500 companies for their employee giving programs.

Steve began his career working for United Way having spent 12 years at both the local and national level. He served as Vice President of Corporate Relations for United Way of America. In that capacity, he worked with more than 400 national corporations to develop and implement their national employee solicitation programs.

He is a graduate of Brigham Young University with a BA degree in Communications and Public Relations and lives with his wife and three daughters in Centreville, Virginia.

A list of corporations, nonprofits and other clients with whom Steve has worked would include:

Principal, Co-founder

Gary Carr

Gary has more than 25 years of experience in the financial services, software, and nonprofit industries. Leadership has included CEO and CFO positions at several companies, while he has been an investor, owner, founder or co-founder of multiple businesses and one nonprofit.

Much of Gary's career has focused on the Corporate Social Responsibility (CSR) space. Recent strategic engagements include:

  • As CFO and COO at www.RightGift.com in Austin, TX, Gary built out operational capacity while developing new partnerships to extend the RightGift platform into the CSR marketspace.
  • As a consultant to The PTSD Foundation of America, headquartered in Houston, TX, Gary guided the organization through a series of complex challenges, including how an increased demand for services was being hindered by operational inefficiencies. Being able to tackle operations, fundraising and technology holistically, Gary  was able to identify critical problems and construct actionable steps forward.

From 2014 through 2017, Gary acquired and re-launched  AmeriGives (a leading CSR brand for over 30 years), then merged with Good Done Great in order to consolidate technology platforms and completely innovate charitable giving disbursement processes. As CFO at GDG, Gary was instrumental in acquiring WPG Solutions, incubating 501c3 DonateWell to become one of the largest Donor Advised Funds in the country serving the CSR market, and finally negotiating the GDG acquisition by YourCause.

As a co-founder of CSR Matters with Steve, Gary brings his breadth of financial, software, and charitable giving experiences to the broadest possible market. Areas of interest include:

  • Opening up new giving markets,
  • Next steps in CSR strategic thinking,
  • Exploring the untold stories in CSR, such as the crossroads of faith and CSR,
  • Technology innovation, and
  • Gift disbursement, fiscal controls and accountability.

You can follow these interests via the CSR Matters blog, among other things. Here's a favorite post of Gary's.

A proponent of innovative technology benefiting social good, Gary spent three years leading startup KindMark in the early 2000's where he:

  • Architected the first cloud-based CSR platform that managed multiple corporate giving programs (giving, volunteering, matching and PAC giving).
  • Designed and launched the first ever global United Way Campaign in partnership with EDS.

Prior to KindMark, Gary worked for United Way of the National Capital Area, where he was responsible for developing the first scalable online giving solution in the United Way system.

Gary's early career began with nine years at Bank of America and its predecessor banks, where he represented the bank and his community as a torch bearer for the 1996 Olympic Games. Gary is a graduate of the University of Virginia with a BA degree in History, and graduate studies in Government and International Affairs. He lives with his wife and children in Centreville, Virginia.

Debbie has devoted her corporate career to "all things" CSR. Her journey has included serving as Director of Global Community Affairs at a Fortune company and leading Client Services for two CSR software providers. Debbie brings her considerable experience with corporate CSR programs and large scale  engagement projects to CSR Matters as a Principal.

As Debbie puts it: "I was head of CSR before 'Corporate Social Responsibility' was a thing." In her 19 year career with EDS, Debbie managed global events ranging from the JASON Project to the EDS corporate presence at the Olympics. Leading EDS' Global CSR team, and working in concert with Gary Carr while at KindMark (now a CSR Matters Principal as well), Debbie launched the very first global United Way campaign for EDS's more than 100,000 employees worldwide in 2003.

Under Debbie's leadership, EDS received the Points of Light Award of Excellence in Corporate Community Service. She also served as a founding member of the "Business Strengthening America" task force, a corporate campaign for civic engagement sponsored by the George W. Bush administration.

First with AmeriGives, then Good Done Great, Debbie led Client Service teams for two growth companies in the CSR software space. When GDG was acquired by leading competitor YourCause, with her strong corporate background, Debbie was instrumental in the operational consolidation of the two companies.

Debbie has served as a Board Member of several nonprofit organizations, including the U.S. Congressional Award for Youth, the JASON Foundation for Education, and Young Audiences of North Texas. She was a volunteer with United Way of Metro Dallas for a number of years, working with funds allocation.

Debbie holds an M.A. in Organizational Communication from Baylor University and a B.A. in Communication and Public Relations from William Jewell College. She resides in Frisco, TX, and loves to travel!


Debbie Snyder

Debbie Snyder CSR Matters Principal

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